180-Day Jewelry Guarantee
At Camden Customs, we stand by the quality of our jewelry. That’s why we offer a 180-day warranty and a tarnish-free guarantee to give you peace of mind with every purchase.
What’s Covered
• Defects in Materials or Workmanship: If your jewelry shows any defects within the first 180 days, we’ll replace it at no cost to you.
• Tarnish-Free Guarantee: Our pieces are guaranteed to remain tarnish-free for 180 days. If you notice any tarnishing, we’ll replace it free of charge.
What’s Not Covered
• Normal Wear & Tear: Everyday use may cause minor wear, but this doesn’t affect the durability or beauty of your jewelry.
• Chemical Damage: Exposure to harsh chemicals (like perfumes, lotions, or cleaning products) can affect the finish, which is not covered under the warranty.
How to Request a Replacement
If your jewelry has a defect covered by the warranty, simply get in touch with our customer service team with a photo of the issue. We’ll take care of the rest. You can reach us via email: support@camdencustoms.com or visit our Contact Us page for more details.